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Cards
Lost and stolen cards, freezing, disputes, using it abroad
My card is lost or stolen
Freeze it now, then order a replacement. A new card takes 5 working days.Freeze and unfreeze your card
Stop all new payments on a card in one tap, and undo it any time.Dispute a card payment you don't recognise
Dispute within 120 days; we decide within 10 working days.Using your card abroad
No foreign fee on the Malshin Card. Cash abroad costs 3%, at least €3.The Malshin Card: rates and how it works
No annual fee, 56 days interest-free, 18.9% APR representative.Why was my card declined?
The usual reasons, and how to fix each one.
Freeze it now, then order a replacement. A new card takes 5 working days.Freeze and unfreeze your card
Stop all new payments on a card in one tap, and undo it any time.Dispute a card payment you don't recognise
Dispute within 120 days; we decide within 10 working days.Using your card abroad
No foreign fee on the Malshin Card. Cash abroad costs 3%, at least €3.The Malshin Card: rates and how it works
No annual fee, 56 days interest-free, 18.9% APR representative.Why was my card declined?
The usual reasons, and how to fix each one.